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Introducing Sandbox Instances in CRM Online
You may have noticed changes to the navigation bar at the top of one or more of your Dynamics CRM Online instances. For both free and paid test instances, you’ll now see an orange navigation bar with...
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Announcing IG and SDK Updates for Update Rollup 2
In addition to new and updated content for both the Implementation Guide (IG) and SDK, we now have the capability to switch between topics for version 2011 and 2013:Notice that, the version-switching...
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Microsoft CRM 2013 Update Rollup 2 released
The Microsoft Dynamics CRM 2013 Update Rollup 2 is now available on the download center. UR 2: http://www.microsoft.com/en-us/download/details.aspx?id=42272. Information on CRM 2013 Update Rollup...
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New Microsoft CRM SDK Sample: Sdk.Soap.js
Sdk.Soap.js is a JavaScript library that helps you write JavaScript with web resources that use the CRM 2013 Modern App SOAP endpoint (formerly called the SOAP endpoint for web resources).This library...
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Important information about supported configurations in the next release for CRM
As we ship the Microsoft Dynamics CRM 2013 Service Pack 1 and CRM Online Spring ‘14 releases, we’re looking ahead to our next release of CRM. As with other releases of CRM in the past, we find the need...
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New Help Center for Dynamics CRM Online Spring ’14 and Microsoft Dynamics CRM...
Check out the all new Help Center for Microsoft Dynamics CRM! This site is the gateway to all the documentation, videos, guides, eBooks, developer tools, and resources for the Microsoft Dynamics CRM...
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Get your on-premises deployment ready for CRM for Windows 8.1 tablets
With the release of our new Microsoft Dynamics CRM app targeted to Windows 8.1, CRM on-premises users will be able to access their data when off-line. Previously, this was a feature available only to...
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New Help Center for Microsoft Dynamics Marketing spring '14
The Microsoft Dynamics Marketing spring ’14 release boasts a brand-new Help center, so you can find all the setup, implementation, and training info in one place!The Help Center is your portal to ALL...
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New Help Center for Microsoft Social Listening
Check out the all-new Help Center for Microsoft Social Listening! This site is the gateway to all the documentation, videos, guides, eBooks, and resources for the Microsoft Social Listening Spring ’14...
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3 Ways to Learn What’s New with Customer Service in Microsoft Dynamics CRM...
Do you want to deliver the best customer service? Are you looking for a CRM system that can handle all of your customer service needs? Or, do you want to see what’s available before you upgrade to CRM...
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Managing Email notifications in Microsoft Dynamics CRM Online
For CRM 2013 org:For CRM 2013 org:Microsoft Dynamics CRM Notification RequirementsFor CRM 2013 org:Step 1: Login to your CRM organization (as shown below) Step 2: On the left hand top corner, click the...
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Identifying Your Microsoft Dynamics CRM Online Administrator(s)
For CRM 2013 org:For CRM 2013 org:Microsoft Dynamics CRM Notification RequirementsFor CRM 2013 org:Step 1: Login to your CRM organization (as shown below) Step 2: Click on Advanced Find on the...
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New eBook: Increase your impact with Microsoft Dynamics Marketing
Applies to: Microsoft Dynamics Marketing Spring ‘14Do you want to know more about what you can do with the Microsoft Dynamics Marketing solution? Check out the new eBook: Increase your impact with...
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New eBook: Create or customize dashboards
Are your teams tired of swimming in spreadsheets? Are reports gathering dust on their desks? Does management know what’s happening with sales opportunities or service cases at this very minute so they...
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Is your CRM 2013 pointing to CRM 2011 help?
If you customized your CRM 2011 sitemap and then upgraded to CRM 2013, you might be missing out on all the new content: eBooks, videos, Training and Adoption Kit, and more.By design, we take care not...
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Learn a few new tricks in Quick tips for CRM for tablets video
Applies to: CRM for tablets (Windows 8)Even if you’ve been using CRM for tablets for a while, you might learn something new from the tips in this short video (1:04).For more information on installing,...
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Announcing Spring ’14 Release Videos for Microsoft Dynamics CRM Now Available
Applies to: Microsoft Dynamics CRM, Microsoft Dynamics Marketing and Microsoft Social ListeningDid you know that every second there are close to 50,000 YouTube videos being viewed around the world? In...
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New sample code for Dynamics CRM mobile development on Windows 8
Have you wanted to write Windows 8.1 store apps, including universal apps, that can access the Dynamics CRM web service but found the OAuth, SOAP, and OData technologies that CRM supports a bit much to...
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New technical articles for Microsoft Dynamics Marketing
Check out the new technical articles for Microsoft Dynamics Marketing! Read these articles to know best practices and other important techniques for Microsoft Dynamics Marketing and Microsoft Dynamics...
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Get ready to catch the CRM 2015 wave!
Applies to: CRM 2015, CRM Online 2015 Update, Microsoft Dynamics Marketing 2015 Update, Microsoft Social Listening 2014 R2The next major update to the Microsoft Dynamics CRM family of products and...
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