xRM Showcase Challenge Results
The xRM Showcase Challenge is over! Thank you, CRM community, for your participation and votes. And the winners are: 1st Place with 469 Votes : CIT MiFID – Compliant Client Registration Process for...
View ArticleMicrosoft Dynamics CRM Tip: Getting Answers to Your Questions Quickly
If you want answers quickly and for free, there is no better place than the Microsoft Dynamics Forums on MSDN. We have a lot of dedicated people monitoring this forum who are passionate about providing...
View ArticleWindows Azure, the First Cloud OS
Award winning developer James Downey shares with us his impressions of Microsoft Windows Azure Platform . It’s funny that so much literature in IT trade magazines depicts Microsoft as the aging...
View ArticleAssigning records to a Queue
CRM MVP Kuba Skalbania is our guest blogger today. Kuba walks us through the concept of queues and record ownership. As most of you probably know, records owned by any user in Microsoft Dynamics CRM...
View ArticleUpdate Rollup 12 for Microsoft Dynamics CRM 4.0
The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 12 on Thursday, July 29, 2010. The links below will take you to the necessary information...
View ArticlePower User Tip: Microsoft Dynamics CRM ~ Answers Online
If you have questions about Microsoft Dynamics CRM we have answers online (as well as in the product). Here is a guide that should be bookmarked by every power user: http://rc.crm.dynamics.com/help/#...
View ArticleMicrosoft Dynamics CRM 2011: The Demo Video
Guest blogger and CRM MVP Leon Tribe walks us through the Microsoft Dynamics CRM 2011 demo video . Leon blogs regularly at Leon’s CRM Musings . For those of you that don’t already know (you should be...
View ArticleImporting contacts to Microsoft Dynamics CRM Online
CRM MVP and guest blogger Julie Yack, MBA is one of the founding partners of Colorado Technology Consultants, Inc (www.coloradotc.com) and currently serves as the company’s Chief Operations Officer. I...
View ArticleTwo Independent Research Firms Name Microsoft Dynamics CRM a Leader
Following on recent placements for Microsoft Dynamics CRM in the leaders wave of Forrester’s CRM suites for midsized and large organizations, and the leaders quadrant of Gartner’s CRM customer service...
View ArticleTips and Tricks: Push Pop Ups to a new tab?
While I luv the tabs in IE8 I hate having orphaned stand alone windows created by pop-ups. Blake Scarlavai of Sonoma Partners points out we can change our IE settings to open pop-ups in a new tab by:...
View ArticleCloud of Innovation: Whitepapers
Partner James Downey is a Dell Services IT consultant and shares some new thoughts on process and xRM. The Power of Process: A Pragmatic Approach to Continuous Process Improvement , 1 August 2010...
View ArticleA New First for Microsoft Dynamics CRM ~ Update 12 Podcast
For the first time, Microsoft Dynamics CRM Premier Field Engineering team has released a podcast regarding Update Rollups, specifically Update Rollup 12 . In it I describe how CRM Update Rollups are...
View ArticleIntroducing the Microsoft Dynamics Marketplace
Our partners do a great job of writing compelling solutions that integrate with our Dynamics products. In this Channel 9 video I talked with Dan Bien, a program manager in our Dynamics CRM product team...
View ArticleGet Connected with the Microsoft Dynamics CRM Group on LinkedIn
CRM MVP and guest blogger, Neil Benson at Customery provides the tip of the day for our readers. I visited the offices of a new prospective customer recently and at the end of our meeting I handed my...
View ArticleTip o’ the Day: Quick Codeless Auditing Tool
Today’s guest blogger is CRM MVP Leon Tribe , a Microsoft Dynamics CRM Consultant based in Sydney, Australia. The workflows in Microsoft Dynamics CRM 4.0 are very powerful. Here is an example of an...
View ArticleFinding a Job in CRM
Finding a new job or the next job can be a very stressful or exhilarating experience. Most of us have been there at some time in our lives and want to help those family and friends who are in that...
View ArticleWhat makes you a valuable CRM talent?
Guest blogger and CRM MVP Julie Yack shares with us a very popular post from her blog . Do you know your value to a potential employer? This keeps coming up in many places, so I decided to write up my...
View ArticleMicrosoft Dynamics CRM Support Service Level Agreements
There are a variety of plans that include corporate support—from basic to advanced, depending on your needs. You can also access online self-support 24 hours a day. Remember, you can also purchase or...
View ArticleMore on Microsoft Dynamics CRM Error Reporting
Have you ever seen this little dialog while using Microsoft Dynamics CRM ? When you saw this dialog, did you click the “Send Error Report” button? If you have, thank you! You have helped make our...
View ArticleFAQ: Using the newest version of Microsoft Dynamics CRM Help
We strive up update help with the newest and best info. But we end up sending this to a lot of people. We noticed that you are referencing an older version of Microsoft Dynamics CRM 4.0 Help. We have...
View Article