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Update Rollup 19 for Microsoft Dynamics CRM 4.0

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 4.0 Update Rollup 19 on Thursday, August 25, 2011. The links below will take you to the necessary information...

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Customers win with Microsoft Dynamics CRM

Throughout this month, we revealed some of the pain points we’ve heard about Salesforce.com from their current and former customers, many of which have already switched to Microsoft Dynamics CRM. As we...

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Announcing the Microsoft Dynamics SDK Update V5.0.6

Microsoft Dynamics CRM SDK Version 5.0.6 is now live on MSDN library. It is also available at MSDN downloads. This release is primarily to update the tools and documentation for the upcoming release of...

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Video: Personalize Microsoft Dynamics CRM for yourself

We’ve explained how to set up CRM to match the way you want to use it—configure the views you use regularly, and adjust how information is displayed to you. We cover this in our new video, Personalize...

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CRMUG: Ask A CRM MVP Sessions

Got Microsoft Dynamics CRM questions? The CRM MVP’s have the answers (really great, proven, helpful ones)! Join CRMUG on Wednesday, September 28 from 3:00-4:30pm (ET) for this powerful Q&A-style...

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Video: Sharing and assigning records

If you and your colleagues use CRM to collaborate on the records you keep, you should watch our new video about Sharing and Assigning Records (CRM users) and Sharing and Assigning Records (CRM Online...

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Top Reasons to Attend the Summit

CRMUG director Janet Lampert encourages us to come together with Microsoft Dynamics CRM users from across the country to hash out the latest CRM trends and learn firsthand how others are realizing...

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A Codeless Address Finder Using Filtered Lookups

Today’s guest blogger is CRM MVP Leon Tribe. You can follow him on his wildly popular blog, Leon’s CRM Musings. A bit of a mouthful of a title but, basically, I am going to show how to set up a...

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Microsoft Dynamics CRM – Building Consistency into Free Form Text Fields

The following is a guest blog post by Dynamics CRM MVP Jerry Weinstock who is the Business Development Manager at CRM Innovation. Jerry has been working with CRM since the 1.2 release in 2003. CRM...

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Video: Create and run duplicate detection rules

The Duplicate detection feature in Microsoft Dynamics CRM makes sure that your business data is accurate and clean by identifying potential duplicate records and letting you decide how you want to...

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Microsoft Connect ~ Your Feedback Improving Microsoft Dynamics CRM

Our guest blogger today is CRM MVP Rhett Clinton, an expert Microsoft CRM Technical Consultant, with extensive experience in leading CRM projects and developing Microsoft CRM solutions since 2004. He...

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It’s official, new Microsoft Dynamics CRM and Silverlight book is OUT!

Guest blogger and CRM MVP Julie Yack has a one_line bio; Mom.Wife.Nerd.MVP nerd. You can catch up with her many CRM activities on her blog The never boring life of Me. Both Dave and I have worked for...

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Video: Create a dialog in CRM

Thinking about having a defined set of steps that you could use as a script while communicating with your customers? The Dialogs feature in Microsoft Dynamics CRM 2011 helps you do this and much more....

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Tailor Microsoft Dynamics CRM Online for your business

As your business needs change, you might want your Microsoft Dynamics CRM implementation to do more. Solutions are add-in software that helps you fine-tune Microsoft Dynamics CRM Online for your unique...

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MSDN Highlight’s new book, Working with Microsoft Dynamics CRM 2011

Sonoma Partners have provided a chapter from their best selling book, Working with Microsoft Dynamics CRM 2011 on the MSDN site. The chapter we selected is Chapter 5: Solutions Overview and Concepts....

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White Paper: Optimizing and Maintaining the Performance of a Microsoft...

On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the white paper, Optimizing and Maintaining the Performance of a...

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CRMUG: Ask the CRM MVP Session

The CRMUG team is excited about an educational event scheduled for next Wednesday, Sept 28th – our exclusive "Ask the CRM MVP" session! We've assembled a panel of 11 Microsoft CRM MVPs to answer your...

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Update Rollup 4 for Microsoft Dynamics CRM 2011

The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 4 on Thursday, September 22, 2011. The links below will take you to the necessary...

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Released White Paper: Microsoft Dynamics CRM Online: Security Features

On behalf of the CRM Engineering for Enterprise Team and the CRM Content Publishing Team, I am pleased to announce the release of the latest version of the white paper, Microsoft Dynamics CRM Online:...

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Microsoft Certification Exam Development

“At Microsoft, we strive to ensure that our certifications are relevant, respected, and highly valued within the IT community and that they objectively prove the expertise of technology practitioners....

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