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Microsoft Dynamics CRM’s Mashable Ecosystem to Change Customer Care Market
Microsoft Dynamics CRM is making significant investments in our partner ecosystem and our core CRM customer care solution. We provide a powerful yet flexible platform (Microsoft Dynamics CRM and its...
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Displaying a Contact’s Facebook Picture in Microsoft Dynamics CRM 2011
Photos remind you of your customers better than their names. Wouldn’t it be great to see the photos of your customer when you open the contact form? This blog will show you how to display profile...
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Convergence 2012 ~ A World of Opportunity
The buzz is starting: We’re excited to announce that Convergence is moving to Houston in 2012! Bookmark this site and return often to see new information on the next premier gathering of the Microsoft...
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Disable All Fields in a Section Based on the Value of Another Field (CRM 2011)
Today’s guest blogger is Matt Wittemann, author of the Microsoft Dynamics CRM 2011 Administration Bible (Wiley, 2011), a six-time recipient of the Microsoft Most Valuable Professional (MVP) award for...
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Using InaPlex Inaport for data integration with Microsoft Dynamics CRM
Guest blogger CRM MVP Neil Benson of Customery talks about a toolset that he recommends to his CRM implementation friends and partners. Neil is also an Administrator for the Microsoft Dynamics CRM...
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Released: ‘Microsoft Dynamics CRM 2011 Unleashed’
CWR Mobility, the leading provider of mobility solutions for Microsoft Dynamics® CRM, announced today that a new book published by Pearson will prominently feature the advanced mobility solution from...
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New Blog: CRM Connection
The Microsoft Dynamics Product Management Group have launched a new blog on the Dynamics Community site called “CRM Connection". We have launched this blog based on your feedback that you would like to...
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Quick Start Guides for Microsoft Dynamics CRM
The Dynamics CRM User Assistance team is pleased to announcethe release of two new pieces of user documentation: QuickStart guide for Microsoft Dynamics CRM business users (directdownload) QuickStart...
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Getting started resources
If you are new to Microsoft Dynamics CRM and arelooking for information to get started, you should take some time and readthrough the article that we have recently published for the business users...
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Video: Create and run
The reporting feature in Microsoft Dynamics CRM provides default(out-of-the-box) reports for the most common business needs. It also provides aReport Wizard that lets you create custom reports for your...
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Microsoft Dynamics CRM: The Road Ahead
It is truly an exciting time to be engaging with Microsoft Dynamics CRM! Microsoft Dynamics CRM 2011 was a significant release for our customers with a broad range of new capabilities including...
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Innovation Abounds – Powered by Microsoft Dynamics CRM
This past week I had the pleasure of joining my good friends from PowerObjects for their PowerConnect event in Minneapolis. This was a gathering of around 200 customers, prospects and employees to...
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Microsoft Dynamics CRM’s Mashable Ecosystem to Change Customer Care Market? I...
Microsoft Dynamics CRM is making significant investments in our partner ecosystem and our core CRM customer care solution. We provide a powerful yet flexible platform (Microsoft Dynamics CRM and its...
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Checklist of Essential Stuff When Building Solutions – A Tester’s Perspective
We as developers and CRM customizers always get excited of the thought of releasing a solution packed with wonderful features that would effectively serve the customer’s needs. When the solution gets...
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New Training Resources Available for Microsoft Dynamics CRM
New Course Available: Introduction to Microsoft Dynamics® CRM 2011 This one-day instructor-led course provides an introduction to Microsoft Dynamics CRM 2011. The course focuses on the user interface...
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Update Rollup 5 for Microsoft Dynamics CRM 2011
The Microsoft Dynamics CRM Sustained Engineering (SE) team released Microsoft Dynamics CRM 2011 Update Rollup 5 on Tuesday, October 25, 2011. The links below point to important information about Update...
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CRM 2011 Charts – Charting on Related Records
This blog demonstrates how to create a chart from data in the current entity alongside data from related entities. Let’s take the following scenario: A Not For Profit Organization is using CRM 2011 to...
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Building Your Business Hub: Using the Power of Social for a More Productive...
Microsoft is entering an exciting new phase for Microsoft Dynamics CRM! Today, we are announcing the general availability of the Microsoft Dynamics CRM November 2011 service update. This release...
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Following and Unfollowing Records in CRM
With the inclusion of Activity Feeds in the latest CRM update, we introduce the concept of “following” records. When you follow a record, you will see updates related to that record appear on your...
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Working with Activity Feed using Microsoft CRM SDK
Activity Feeds solution is now released in the Dynamics Market Place and ready to use with the latest Microsoft CRM update. You can use our solution out of the box, but if you want to customize or...
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